How to use the Hyderabad Metro Smart Card — buying, recharging, 10% discount, and UPI payment options for 2026.
How to Get the Hyderabad Metro Smart Card
Buy at any Hyderabad Metro Customer Care Centre (at major stations) for ₹50 deposit + ₹100 minimum balance. Also recharge at station machines via UPI (PhonePe, GPay, Paytm), Rupay, Visa, or Mastercard.
Hyderabad Metro Smart Card Benefits
- 10% discount on all metro fares vs token purchase.
- Recharge via UPI at station machines — instant and convenient.
- Faster boarding — no token queue, just tap and go.
- Refundable ₹50 deposit when returned at Customer Care.
- Works across all 3 metro lines.
Fare Reference (INR)
Payment methods: Metro Smart Card · Token (single-trip) · UPI (QR at machines) · Paytm.
💡 The Metro Smart Card gives a 10% discount on all fares and saves time at ticket counters. Buy at any station customer care centre for ₹50 deposit + ₹100 minimum balance.
| Journey | Off-Peak (INR) | Peak (INR) |
|---|---|---|
| 0–2 km | ₹10 | ₹10 |
| 2–4 km | ₹20 | ₹20 |
| 4–8 km | ₹30 | ₹30 |
| 8–12 km | ₹40 | ₹40 |
| 12–18 km | ₹50 | ₹50 |
| 18+ km | ₹60 | ₹60 |
Peak hours: No peak surcharge — flat distance-based fares at all times.
Hyderabad Metro Smart Card vs Single-Journey Ticket
| Hyderabad Metro Smart Card | Single-Journey Token / Ticket | |
|---|---|---|
| Fare benefit | 10% discount on all metro fares vs token purchase. | Standard full fare |
| Queue time | Tap and go — no queue | Buy at machine each time |
| Initial cost | ₹50 | Journey cost only |
| Works on all lines | ✓ Yes | ✓ Yes |
| Best for | Anyone staying 2+ days | Single one-off journey |
Tips for Hyderabad Metro Visitors
- The Smart Card pays for itself after just a few journeys — always recommended over tokens.
- Use the Hyderabad app or UPI at station machines for instant top-ups.
- Keep your card balance above the minimum before peak-hour travel to avoid delays.
- The Smart Card works for the airport connection — check the airport guide.
Frequently Asked Questions
Can I recharge Hyderabad Metro Smart Card via UPI?
Yes — station machines accept UPI (scan QR code) via GPay, PhonePe, Paytm, BHIM, and all UPI apps. Select "Recharge Card", scan QR, complete payment. Balance reflects instantly on the card.
What happens if my smart card balance runs out?
You need a minimum of ₹10 to start a journey. If your balance is insufficient at the entry gate, the gate won't open. Top up at the nearest machine before attempting to board.
Is the Hyderabad Metro Smart Card the same as TSRTC card?
No — they are separate systems. The Hyderabad Metro Smart Card is specific to the metro. TSRTC buses use a different smart card system. There is no unified card for both as of 2026.
Can I get a refund on my Hyderabad Metro Smart Card?
Yes — visit any metro Customer Care Centre with your card and a valid ID. The ₹50 deposit plus remaining balance is refunded in cash. No processing fee.
See also: Hyderabad Metro Rail ticket prices · Airport connection · Full Hyderabad Metro Rail guide
Source: Hyderabad Metro Rail Limited (HMRL) / L&T Metro Rail. Fares and card terms subject to change — verify before travel.